PRIVACY POLICY

This notice describes the privacy policy (“Privacy Policy” or “Policy”) of https://idealoutfits.com/ (hereinafter
referred to as the “Website”).
(hereinafter referred to the “Ideal Outfits” or “us” or “our” or “we”).

In this Policy, customers shall be referred as
“you” or “your” or “user” or “users” or “customer(s)”, and vendors as “you” or “your” or “user” or “users” or
“vendor(s)”.
This Privacy Policy explains what information of yours will be collected by us when you access or use the website
or create an account as a customer or as a vendor, or when you place an order for our products, how the information
will be used, and how you can control the collection, correction, and/or deletion of the information.

We will not knowingly use or share your information with anyone, except as described in this Privacy Policy.

The use of information collected through our website shall be limited to the purposes described under this Privacy Policy and
our Terms & Conditions/Vendor Terms (as may be applicable to you).
By using our Site or purchasing our products (“Products”) or providing your personal information to us, you are
accepting and consenting to the practices described in this policy. Please note that this includes consenting to the
processing of any personal information that you provide, as described below.


IF YOU DO NOT AGREE WITH THESE PRACTICES, PLEASE DO NOT USE THE SERVICES OR THE
WEBSITE OR PROVIDE US WITH ANY OF YOUR PERSONAL INFORMATION.
TABLE OF CONTENT
Sr. No. Particular

  1. What information about the customers do we collect?
  2. Lawful basis for processing personal information
  3. How do we use this information?
  4. Deleting your information
  5. Cookie Policy
  6. Sharing of information
  7. 1. Storage and Security of Information
  8. Links to third party Apps
  9. Rights of customers from EU, UK, and EEA
  10. How do we respond to legal requests?
  11. Children Privacy
  12. How do I withdraw my consent?
  13. Governing law and Dispute Resolution
  14. Do you have any questions or concerns about this privacy policy?
  15. Welcoming of suggestions
  16. What information about the customers do we collect?
    a) FROM BUYERS/USERS ONLY: Information that you provide us: We collect the information you
    provide when you use our website and our services, including without limitation, when you sign up for an
    account, browse our website, purchase any of the products, leave your feedback, engage, or interact with
    content on the website, engage with us through any social media platform, submit a complaint, communicate
    or interact with us in any manner. This can include Financial Information, Personally Identifiable
    Information (PII) as well as non-PII information. The examples include your full name, email, billing
    details, country/region on auto for Cyprus, street address, town-city, State, postal code, your queries,
    etc. These details are used to create your account, communicate with you, and to place your order(s).
    b) FROM VENDORS ONLY: We collect the information you provide when you use our website and our
    services, including without limitation, when you sign up for a Vendor Account, browse our website, list any
    of your products, sell the products, withdraw the money into your PayPal/Bank, engage or interact with
    content on the website, engage with us through any social media platform, submit/reply to a complaint,
    communicate or interact with us in any manner. This can include Financial Information, Personally
    Identifiable Information (PII) as well as non-PII information. The examples include your full name,
    email address, store name, store address, personal and work phone number, product information,
    preferred withdraw method, your queries, etc. These details are used to create your account, to publish
    your listings, to communicate the orders, to process your withdrawals, and for other reasons associated with
    the orders.
    c) Customer Payment Information: We may store your payment method to allow you a faster checkout. We
    do not process your payment card details. For payments, we use third-party payment gateway service
    provider, namely, Stripe, which collects and processes your payment request. To review the privacy policy
    of Stripe, click here (external link).
    d) Vendor Bank/PayPal Details: In case you are a Vendor, we collect your preferred payment method (i.e.
    Bank Transfer or PayPal) and its required details. We will share this information with our third-party payment
    service providers to process your payment or withdrawal request.
    e) Information that we collect when you use the website: We also collect information while you access,
    browse, or view the Site. In other words, when you access the website, we are aware of your usage of the
    website, and gather, collect, and record the information relating to such usage, including geo-location
    information, IP address, device and connection information, browser information and web-log information.
    This helps us in providing our services to the users and making improvements in the services, fixing errors
    and bugs.
    f) Information that we collect from third party sources: You can engage with us through social media
    platforms or mobile applications. When you engage with us through social media platforms, such as
    Facebook or Instagram or Twitter, you allow us to have access to certain information from your social media
    profile based upon your privacy preference settings on such platform.
    g) Customer Care: If you contact our customer support via emails, in those cases, we collect all your
    interactions with our customer support.
    h) Good Judgment: We suggest that you exercise good judgment and caution while providing your personal
    information.
  17. What is the lawful basis for which we use your personal information?
    You hereby acknowledge that all processing of your personal information will be justified by a “lawful ground” for
    processing. In most cases, processing will be justified on the basis that:
  • Consent: You have given your consent for processing personal data for one or more specific purposes.
  • Performance of a contract: Provision of personal data is necessary for the performance of an agreement
    with you and/or for any pre-contractual obligations thereof.
  • Legal obligations: Processing personal data is necessary for compliance with a legal obligation to which
    we are subject.
  • Legitimate interests: Processing personal data is necessary for the purposes of the legitimate interests
    pursued by the Ideal Outfits.
    In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular
    whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter
    into a contract. Feel free to contact us for this purpose at contact@idealoutfits.com.

  1. How do we use this information?
    We use all the information we have to help us provide, support and improve our services. We use the information
    collected from you for one or more of the following purposes:
    a) To create and update your account;
    b) Email addresses are used for updating customers on their orders and sending marketing emails
    c) Shipping addresses are used for shipping customers’ orders
    d) Payment card details, names, and billing addresses are used by our payment processors for processing
    payments
    e) To process your returns and refunds
    f) Vendor bank/PayPal details are used to process their withdrawals
    g) To enable you to use other features and functionalities of our Site
    h) To assess queries, requirements, and process requests for various services
    i) To improve our Site, services, and products
    j) To be able to deliver our services, personalise content, and make suggestions for you by using this
    information to understand how you use and interact with our services and the people or things you’re
    connected to and interested in on and off our services
    k) We use your information to send you marketing communications, newsletter, communicate with you about
    our services and let you know about our policies and terms. We also use your information to respond to you
    when you contact us
    l) We use the information we have to help verify accounts and activity, and to promote safety and security on
    of our services, such as by investigating suspicious activity or violations of our terms or policies
    m) We also use your information to ensure our services are working as intended, such as tracking outages or
    troubleshooting issues that you report to us. And we use your information to make improvements to our
    services
    n) We use information to help improve the safety and reliability of our services. This includes detecting,
    preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Ideal
    Outfits, our community, or the public
    o) To respond to summons, court orders, directions, or other judicial processes
    p) To provide information to law enforcement agencies or in connection with an investigation on matters
    related to public safety
  2. Deleting your information
    Your information provided to us is yours. You may request us at any time to delete the same. However, you
    acknowledge that we may also retain some of the information so deleted for a reasonable period in order to comply
    with legal requests. You can request us to delete your information by writing to us at contact@idealoutfits.com.
  3. Cookies and Similar Technologies
    Cookies are bits of electronic information that a website may transfer to a visitor’s computer to identify specific
    information about the visitor’s visits to another website. The website uses a browser feature known as a cookie,
    which assigns a unique identification to your computer. However, in case you do not wish for us to collect such
    information, simply change the cookie settings on your web browser. To read more about it, please refer to our
    Cookie Policy posted on our website.
  4. Sharing of Information
    a) We share customers personal details and order details with the Vendors who can then arrange for shipment
    of the orders.
    b) We may share your personal as well as non-personal information with our third-party hosting service
    provider, namely, Hostinger. You can find the privacy policy of Hostinger here (external link).
    c) We may store your payment method to allow you a faster checkout. We do not process your payment card
    details. For payments, we use third-party payment gateway service provider, namely, Stripe, which collects
    and processes your payment request. To review the privacy policy of Stripe, click here (external link).
    d) We may share your information with some of our employees and contractors to process your orders and
    requests, and to respond to you. We will have the necessary non-disclosure agreements in place with such
    employees and contractors to protect your information.
    e) We share your personal as well as non-personal information with our third-party service providers (such as
    shipping vendors) in order to provide you the products ordered by you.
    f) We keep your information safe and do not share your information with any other third party. However, if
    we merge with or are acquired by another company or sell our website or business unit, or if all or a
    substantial portion of our assets are acquired by another company, in those cases, your information will
    likely be one of the assets that would be transferred.
    g) We may also share your information in response to legal request. Please refer to Section 10.
  5. Storage and Security of Information
    a) Storage: Your data is stored through Hostinger’s data storage, databases, and servers. You can find the
    privacy policy of Hostinger here (external link). We also store some of the information collected by us on
    our computers and do not share it with any third party, except for the limited purposes as mentioned in the
    Section 6. The servers and databases in which information may be stored may be located outside the
    country from which you accessed this Site, and in a country where the data protection and other laws may
    differ (and be less stringent) from your country of residence. You hereby consent to any such crossborder transfer of your personal information.
    b) Retention: Personal information that we collect, access or process will be retained only so long as
    necessary for the fulfillment of the purposes for which it was collected, as necessary for our legitimate
    business purposes, or as required or authorized by law. Personal information that is no longer required to
    fulfil the identified purposes will be destroyed, erased, or made de-identified or anonymous.
    c) Steps taken by us to protect your data: We regularly take the following steps to protect the integrity of
    your information:
  • We protect the security of your information while it is being transmitted by using secure
    connection;
  • We use computer safeguards such as firewalls to keep this data safe;
  • We only authorise access to employees and trusted partners who need it to carry out their
    responsibilities;
  • We regularly monitor our systems for possible vulnerabilities and attacks, and we carry out
    penetration testing to identify ways to further strengthen security; and
  • We will ask for proof of identity before we share your personal data with you.
    d) Security: We employ reasonable security practices to ensure that the information is safe and secure with
    us. However, no information on the internet is 100% safe, and you accept and acknowledge such risk. Also,
    we will disclose the information so collected for limited purposes as mentioned in this Privacy Policy.
  1. Links to other Sites
    The Site may contain links to third-party websites and online services that are not owned or controlled by us (such as
    third-party payment gateways). We have no control over, and assume no responsibility for such websites and online
    services. Be aware when you leave the website; we suggest you read the terms and privacy policy of each third-party
    website, and online service that you visit.
  2. Your rights under data privacy law
    This section of the Policy applies to you if you are in Cyprus. Cyprus is a member of the European Union and
    therefore, its data privacy law is regulated by the EU’s General Data Protection Regulation (GDPR) which came into
    effect in May 2018.
    DATA CONTROLLER(S):
    FOR CUSTOMERS: For the purposes of GDPR, your JOINT DATA CONTROLLERS for the data collected on
    the website are: i) GKARA Ideal Outfits, and ii) specific vendor(s) whose products are ordered by you on the
    website.
    FOR VENDORS: For the purposes of GDPR, your DATA CONTROLLER for the data collected on the Platform
    is GKARA Ideal Outfits.
    Data Protection Officer (DPO): George (gkara@idealoutfits.com)
    ALL YOUR USER INFORMATION WILL BE COLLECTED, STORED, PROCESSED AND SHARED
    STRICTLY IN ACCORDANCE, IN LINE AND FULL COMPLIANCE WITH REGULATION (EU)
    2016/679 (SIMPLY CALLED “GDPR”).
    Under applicable GDPR, you have the following rights in respect of your personal information:
    ● Right to obtain information: to obtain information about how and on what basis your personal
    information is processed and to obtain a copy;
    ● Right to rectification: You have the right to have any incomplete or inaccurate information we hold about
    you rectified and corrected.
    ● Right of Erasure: to erase your personal information in limited circumstances where (a) you believe that it
    is no longer necessary for us to hold your personal information; (b) we are processing your personal
    information on the basis of legitimate interests and you object to such processing, and we cannot
    demonstrate an overriding legitimate ground for the processing; (c) where you have provided your personal
    information to us with your consent and you wish to withdraw your consent and there is no other ground
    under which we can process your personal information; and (d) where you believe the personal information
    we hold about you is being unlawfully processed by us;
    ● Right of restriction: to restrict processing of your personal information where: (a) the accuracy of the
    personal information is contested; (b) the processing is unlawful but you object to the erasure of the
    personal information; (c) we no longer require the personal information for the purposes for which it was
    collected, but it is required for the establishment, exercise or defense of a legal claim or (d) you have
    objected to us processing your personal information based on our legitimate interests and we are
    considering your objection;
    ● Right to object: to object to decisions which are based solely on automated processing or profiling;
    ● Right to ask for a copy: where you have provided your personal information to us with your consent, to
    ask us for a copy of this data in a structured, machine-readable format and to ask us to share (port) this data
    to another data controller; or to obtain a copy of or access to safeguards under which your personal
    information is transferred outside of the UK or EEA.
    ● Right to withdraw your consent. You have the right to withdraw your consent on using your personal
    data. If you withdraw your consent, we may not be able to provide you with access to certain specific
    functionalities of our services.
    ● Request the transfer of your Personal Data. We will provide to you, or to a third-party you have chosen,
    your personal data in a structured, commonly used, machine-readable format. Please note that this right
    only applies to automated information which you initially provided consent for us to use or where we used
    the information to perform a contract with you.
    Under certain circumstances, you may have the right to object, on grounds relating to your particular
    situation, to the processing of your personal data by us and we may be required to no longer process your
    personal data. Moreover, if your personal data is processed for direct marketing purposes, you have the right
    to object at any time to the processing of personal data concerning you for such marketing, which includes
    profiling to the extent that it is related to such direct marketing. In this case your personal data will no longer
    be processed for such purposes by us.
    In addition to the above, you have the right to lodge a complaint with a supervisory authority for data protection.
    Please note that the right of access and the right to erasure do not constitute absolute rights and the interests of other
    individuals may restrict your right of access or erase in accordance with local laws.
    We will ask you for additional data to confirm your identity and for security purposes, before disclosing data
    requested by you. We reserve the right to charge a fee, where permitted by law. We will decline to process requests
    that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not
    permissible under applicable laws. Additionally, as permitted by applicable laws, we will retain where necessary
    certain personal information for a limited period for record-keeping, accounting, and fraud prevention purposes.
    To make such requests, please contact us at contact@idealoutfits.com.
  3. How do we respond to legal requests?
    We may access, preserve, and share your information in response to a legal request (like a search warrant, court order
    or summon) if we have a good faith belief that the law requires us to do so. This may include responding to legal
    requests from law enforcement agencies, courts, tribunals, and government authorities. We may also access, preserve,
    and share information when we have a good faith belief it is necessary to: detect, prevent, and address fraud and other
    illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or
    imminent bodily harm. We also may retain information from accounts disabled for violations of our terms for at least
    a year to prevent repeat abuse or other violations of our terms.
  4. Children Privacy
    Protecting children’s privacy is important to us. We do not direct the Site or our Products to, nor do we knowingly
    collect any personal information from, such children. If you are not of majority (or above) as per the law of
    jurisdiction that applies to you, you are not authorized to use the Site without your parent/guardian’s consent. If we
    learn that a child has provided personally identifiable information to us, we will use reasonable efforts to remove such
    information from our database. Please contact us at contact@idealoutfits.com if you believe we unknowingly
    collected information described in this Section.
  5. How can I withdraw my consent? (OPT-OUT)
    If you sign-up, you will automatically start receiving promotional emails and direct mail from us. If after you opt-in,
    you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or
    disclosure of your information, at any time, by contacting us at contact@idealoutfits.com.
  6. Governing law and Dispute Resolution
    In case of any disputes, issues, claims or controversies arising out of or in relation to your use of the Site or our
    products, the governing law and dispute resolution mechanism as provided in the Terms & Conditions/Vendor
    Terms (as may be applicable to you) shall apply to this Privacy Policy as well.
  7. Do you have questions or concerns about this Privacy Policy?
    In the event you have any grievance regarding anything related to this Privacy Policy, or any other policy or content
    of Ideal Outfits, in that case you may freely write your concerns through your registered email to Grievance Officer
    at below:
  • Email: contact@idealoutfits.com
  1. Welcoming of suggestions
    We welcome your comments regarding this Privacy Policy. Please write to us at contact@idealoutfits.com
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