PRIVACY POLICY
This notice describes the privacy policy (“Privacy Policy” or “Policy”) of https://idealoutfits.com/
(hereinafter referred to as the “Website”).
(hereinafter referred to the “Ideal Outfits” or “us” or “our” or “we”).
In this Policy, customers shall be referred as
“you” or “your” or “user” or “users” or “customer(s)”, and vendors as “you” or “your” or “user” or “users” or “vendor(s)”.
This Privacy Policy explains what information of yours will be collected by us when you access or use the website
or create an account as a customer or as a vendor, or when you place an order for our products, how the information
will be used, and how you can control the collection, correction, and/or deletion of the information.
We will not knowingly use or share your information with anyone, except as described in this Privacy Policy. The use of
information collected through our website shall be limited to the purposes described under this Privacy Policy and
our Terms & Conditions/Vendor Terms (as may be applicable to you).
By using our Site or purchasing our products (“Products”) or providing your personal information to us, you are
accepting and consenting to the practices described in this policy. Please note that this includes consenting to the
processing of any personal information that you provide, as described below.
IF YOU DO NOT AGREE WITH THESE PRACTICES, PLEASE DO NOT USE THE SERVICES OR THE
WEBSITE OR PROVIDE US WITH ANY OF YOUR PERSONAL INFORMATION.
1. What information about the customers do we collect?
a) FROM BUYERS/USERS ONLY: Information that you provide us:
We collect the information you provide when you use our website and our services, including without limitation, when you sign up for an
account, browse our website, purchase any of the products, leave your feedback, engage, or interact with
content on the website, engage with us through any social media platform, submit a complaint, communicate
or interact with us in any manner. This can include Financial Information, Personally Identifiable
Information (PII) as well as non-PII information. The examples include your full name, email, billing
details, country/region on auto for Cyprus, street address, town-city, State, postal code, your queries,
etc. These details are used to create your account, communicate with you, and to place your order(s)
b) FROM VENDORS ONLY:
We collect the information you provide when you use our website and our
services, including without limitation, when you sign up for a Vendor Account, browse our website, list any
of your products, sell the products, withdraw the money into your PayPal/Bank, engage or interact with
content on the website, engage with us through any social media platform, submit/reply to a complaint,
communicate or interact with us in any manner. This can include Financial Information, Personally
Identifiable Information (PII) as well as non-PII information. The examples include your full name,
email address, store name, store address, personal and work phone number, product information,
preferred withdraw method, your queries, etc. These details are used to create your account, to publish
your listings, to communicate the orders, to process your withdrawals, and for other reasons associated with
the orders.
c) Customer Payment Information:
We may store your payment method to allow you a faster checkout. We
do not process your payment card details. For payments, we use third-party payment gateway service
provider, namely, Stripe, which collects and processes your payment request.
To review the privacy policy of Stripe,click here (external link)
d) Vendor Bank/PayPal Details:
In case you are a Vendor, we collect your preferred payment method
(i.e. Bank Transfer or PayPal) and its required details. We will share this information with our third-party payment
service providers to process your payment or withdrawal request.
e) Information that we collect when you use the website:
We also collect information while you access,
browse, or view the Site. In other words, when you access the website, we are aware of your usage of the
website, and gather, collect, and record the information relating to such usage, including geo-location
information, IP address, device and connection information, browser information and web-log information.
This helps us in providing our services to the users and making improvements in the services, fixing errors and bugs.
f) Information that we collect from third party sources:
You can engage with us through social mediaplatforms or
mobile applications. When you engage
with us through social media platforms, such as Facebook or Instagram or Twitter,
you allow us to have access to certain information from your social media profile
based upon your privacy preference settings on such platform.
g) Customer Care: If you contact our customer support via emails, in those cases, we collect all
your interactions with our customer support.
h) Good Judgment: We suggest that you exercise good
judgment and caution while providing your personal information.
2. What is the lawful basis for which we use your personal information?
You hereby acknowledge that all processing of your personal information will be justified
by a “lawful ground” for processing. In most cases, processing will be justified on the basis that:
• Consent: You have given your consent for processing personal data for one or more specific purposes.
• Performance of a contract: Provision of personal data is necessary for the performance of an agreement
with you and/or for any pre-contractual obligations thereof.
• Legal obligations: Processing personal data is necessary for compliance with a legal obligation to which we are subject.
• Legitimate interests: Processing personal data is necessary for the purposes of the legitimate interests
pursued by the Ideal Outfits.
In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular
whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter
into a contract. Feel free to contact us for this purpose at contact@idealoutfits.com.
3. How do we use this information?
We use all the information we have to help us provide,support and improve our services.
We use the information collected from you for one or more of the following purposes:
a) To create and update your account;
b) Email addresses are used for updating customers on their orders and sending marketing emails
c) Shipping addresses are used for shipping customers’ orders
d) Payment card details, names, and billing addresses are used by our payment processors for processing payments
e) To process your returns and refunds
f) Vendor bank/PayPal details are used to process their withdrawals
g) To enable you to use other features and functionalities of our Site
h) To assess queries, requirements, and process requests for various services
i) To improve our Site, services, and products
j) To be able to deliver our services, personalise content, and make suggestions for you by using this
information to understand how you use and interact with our services and the people or things you’re
connected to and interested in on and off our services
k) We use your information to send you marketing
communications, newsletter, communicate with you about
our services and let you know about our policies and terms.
We also use your information to respond to you when you contact us
l) We use the information we have to help verify accounts and activity,and to promotesafety
and security on of our services, such as by investigating
suspicious activity or violations of our terms or policies
m) We also use your information to ensure our services are working as intended,
such as tracking outages or troubleshooting issues that you report to us.
And we use your information to make improvements to our services
n) We use information to help improve the safety and reliability of our services.
This includes detecting, preventing, and responding to fraud,
abuse, security risks, and technical issues that could harm IdealOutfits, our community, or the public
o) To respond to summons, court orders, directions, or other judicial processes
p) To provide information to law enforcement agencies or in connection with an investigation on matters related to public safety
4. Deleting your information
Your information provided to us is yours. You may request us at any time to delete the same.
However, you acknowledge that we may also retain some of the information
so deleted for a reasonable period in order to comply with legal requests.
You can request us to delete your information by writing to us at contact@idealoutfits.com.
5. Cookies and Similar Technologies
Cookies are bits of electronic information that a website may transfer to a visitor’s
computer to identify specific information about the visitor’s visits to another website.
The website uses a browser feature known as a cookie, which assigns a unique
identification to your computer. However, in case you do not wish for us to collect
such information,simply change the cookie settings on your web browser.
To read more about it, please refer to our Cookie Policy posted on our website.
6. Sharing of Information
a) We share customers personal details and order details with the Vendors who can then arrange for shipmentof the orders.
b) We may share your personal as well as non-personal information
with our third-party hosting service provider, namely, Hostinger.
You can find the privacy policy of Hostinger here (external link).
c) We may store your payment method to allow you a faster checkout.
We do not process your payment card details. For payments, we use
third-party payment gateway service provider, namely, Stripe, which collects and processes your payment request.
To review the privacy policy of Stripe, click here (external link).d)
We may share your information with some of our employees and contractors
to process your orders and requests, and to respond to you. We will have the necessary
non-disclosure agreements in place with such employees and contractors to protect your information.
e) We share your personal as well as non-personal information with our third-party service providers (such as shipping vendors)
in order to provide you the products ordered by you.
f) We keep your information safe and do not share your information with any other third party.
However, if we merge with or are acquired by another company
or sell our website or business unit, or if all or a substantial portion of our assets
are acquired by another company, in those cases, your information will likely be one of the assets that would be transferred.
g) We may also share your information in response to legal request. Please refer to Section 10.
7. Storage and Security of Information
a) Storage: Your data is stored through Hostinger’s data storage, databases, and servers. You can find the
privacy policy of Hostinger here (external link).We also store some of the information collected by us on our
computers and do not share it with any third party, except for the limited purposes as mentioned in the Section 6.
The servers and databases in which information may be stored may be located outside
the country from which you accessed this Site, and in a country where the data protection
and other laws may differ (and be less stringent) from your country of residence.
You hereby consent to any such cross- border transfer of your personal information.
b) Retention: Personal information that we collect, access or process will be retained only so long as necessary
for the fulfillment of the purposes for which it was collected, as necessary for our legitimate
business purposes, or as required or authorized by law. Personal information that is no longer
required to fulfil the identified purposes will be destroyed, erased, or made de-identified or anonymous.
c) Steps taken by us to protect your data: We regularly take the following steps to protect the integrity of your information:
• We protect the security of your information while it is being transmitted by using secure connection;
• We use computer safeguards such as firewalls to keep this data safe;
• We only authorise access to employees and trusted partners who need it to carry out their responsibilities;
• We regularly monitor our systems for possible vulnerabilities and attacks,
and we carry out penetration testing to identify ways to further strengthen security; and
• We will ask for proof of identity before we share your personal data with you.
d) Security: We employ reasonable security practices to ensure that the information
is safe and secure with us. However, no information on the internet is 100% safe, and you accept and
acknowledge such risk. Also,we will disclose the information so collected for limited purposes as mentioned in this Privacy Policy.
8. Links to other Sites
The Site may contain links to third-party websites and online services that are not owned or controlled by us (such as
third-party payment gateways). We have no control over, and assume no responsibility for such websites and online
services. Be aware when you leave the website; we suggest you read the terms and privacy policy of each third-party
website, and online service that you visit.
9. Your rights under data privacy law
This section of the Policy applies to you if you are in Cyprus. Cyprus is a member of the European Union and therefore,
its data privacy law is regulated by the EU’s General Data Protection Regulation (GDPR) which came into effect in May 2018.
DATA CONTROLLER(S):
FOR CUSTOMERS: For the purposes of GDPR, your JOINT DATA CONTROLLERS for the data collected on the website are:
i) GKARA Ideal Outfits, and ii) specific vendor(s) whose products are ordered by you on thewebsite.
FOR VENDORS: For the purposes of GDPR, your DATA CONTROLLER for the data collected on the Platform is GKARA Ideal Outfits.
Data Protection Officer (DPO): George (gkara@idealoutfits.com)
ALL YOUR USER INFORMATION WILL BE COLLECTED, STORED, PROCESSED AND
SHARED STRICTLY IN ACCORDANCE, IN LINE AND FULL COMPLIANCE WITH REGULATION (EU)
2016/679 (SIMPLY CALLED “GDPR”).
Under applicable GDPR, you have the following rights in respect of your personal information:
● Right to obtain information: to obtain information about how and on what basis your personal
information is processed and to obtain a copy;
● Right to rectification: You have the right to have any incomplete
or inaccurate information we hold about you rectified and corrected.
● Right of Erasure: to erase your personal information in limited circumstances where
(a) you believe that it is no longer necessary for us to hold your personal information;
(b) we are processing your personal information on the basis of legitimate interests
and you object to such processing, and we cannot demonstrate an overriding legitimate ground for the processing;
(c) where you have provided your personal information to us with your consent
and you wish to withdraw your consent and there is no other ground under which we can process your personal information; and
(d) where you believe the personal information we hold about you is being unlawfully processed by us;
● Right of restriction: to restrict processing of your personal information where:
(a) the accuracy of the personal information is contested;
(b) the processing is unlawful but you object to the erasure of the personal information;
(c) we no longer require the personal information for the purposes for which it wascollected,
but it is required for the establishment, exercise or defense of a legal claim or
(d) you have objected to us processing your personal information based on our legitimate interests and we are considering your objection;
● Right to object: to object to decisions which are based solely on automated processing or profiling;
● Right to ask for a copy: where you have provided your personal information to us with your consent, to ask us for a copy of this data in a structured, machine-readable format and to ask us to share (port) this data to another data controller; or to obtain a copy of or access to safeguards under which your personal information is transferred outside of the UK or EEA.
● Right to withdraw your consent. You have the right to withdraw your consent on using your personal
data. If you withdraw your consent, we may not be able to provide you with access to certain specific
functionalities of our services.
● Request the transfer of your Personal Data. We will provide to you, or to a third-party you have chosen,
your personal data in a structured, commonly used, machine-readable format.
Please note that this right only applies to automated information which you initially
provided consent for us to use or where we used the information to perform a contract with you.
Under certain circumstances, you may have the right to object, on grounds relating to your particular situation,
to the processing of your personal data by us and we may be required to no longer process your personal data.
Moreover, if your personal data is processed for direct marketing purposes,
you have the right to object at any time to the processing of personaldata concerning you for such marketing, which includes
profiling to the extent that it is related to such direct marketing. In this case your personal data will no longer be processed for such purposes by us.
In addition to the above, you have the right to lodge a complaint with a supervisory authority for data protection.
Please note that the right of access and the right to erasure do not constitute absolute rights
and the interests of other individuals may restrict your right of access or erase in accordance with local laws.
We will ask you for additional data to confirm your identity and for security purposes, before disclosing data requested by you.
We reserve the right to charge a fee, where permitted by law. We will decline to process
requests that jeopardize the privacy of others, are extremely impractical,
or would cause us to take any action that is not permissible under applicable laws.
Additionally, as permitted by applicable laws, we will retain where necessary certain personal
information for a limited period for record-keeping, accounting, and fraud prevention purposes.
To make such requests, please contact us at contact@idealoutfits.com.
10. How do we respond to legal requests?
We may access, preserve, and share your information in response to a legal request
(like a search warrant, court order or summon) if we have a good faith belief that the law requires us to do so.
This may include responding to legal requests from law enforcement agencies, courts, tribunals, and government authorities.
We may also access, preserve,and share information when we have a good faith
belief it is necessary to: detect, prevent, and address fraud and other illegal activity;
to protect ourselves, you and others, including as part of investigations;
or to prevent death or imminent bodily harm. We also may retain information from accounts disabled
for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.
11. Children Privacy
Protecting children’s privacy is important to us. We do not direct the Site or our Products to,
nor do we knowingly collect any personal information from, such children.
If you are not of majority (or above) as per the law of jurisdiction that applies to you,
you are not authorized to use the Site without your parent/guardian’s consent.
If we learn that a child has provided personally identifiable information to us,
we will use reasonable efforts to remove such information from our database.
Please contact us at contact@idealoutfits.com if you believe we unknowingly collected information described in this Section.
12. How can I withdraw my consent? (OPT-OUT)
If you sign-up, you will automatically start receiving promotional emails and direct mail from us. If after you opt-in,
you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or
disclosure of your information, at any time, by contacting us at contact@idealoutfits.com.
13. Governing law and Dispute Resolution
In case of any disputes, issues, claims or controversies arising out of or in relation to your use of the Site or our
products, the governing law and dispute resolution mechanism as provided
in the Terms & Conditions/Vendor Terms (as may be applicable to you) shall apply to this Privacy Policy as well.
14. Do you have questions or concerns about this Privacy Policy?
In the event you have any grievance regarding anything related to this Privacy Policy,
or any other policy or content of Ideal Outfits, in that case you may
freely write your concerns through your registered email to Grievance Officer at below:
• Name: George
• Email: gkara@idealoutfits.com
15. Welcoming of suggestions
We welcome your comments regarding this Privacy Policy. Please write to us at contact@idealoutfits.com.
Last updated on May 01, 2025.
