SHIPMENT POLICY
This Shipment Policy (hereinafter referred to as the “Policy”) describes how the orders are shipped when you
place orders for Vendor’s products listed on our website, i.e. https://idealoutfits.com/ (hereinafter referred to as
the “Website” or “Site”).
This Policy shall be read in conjunction with our Terms & Conditions/Vendor’s Agreement (as may be
applicable to you), Return Policy, Cookie Policy, and Privacy Policy statement.
- DELIVERY
a) Delivery Service: The vendors provide shipment in the following cities in Cyprus: i) Nicosia,
ii) Limassol, iii) Paphos, iv) Larnaca, v) Paralimni, vi) Protara. The shipment takes place
from the Vendor’s store and is taken care of by the Vendor (or its shipment service providers).
b) Processing and Delivery Time: Although the in-stock products are generally dispatched within
a period of 3 working days, it may sometimes take more time for the orders to dispatch, and
delivery time will vary from location to location.
c) Important Note: The delivery time is subject to change based on industrial or business
disruption, issues at vendor’s end, shortage of an item, bad weather, transit time of your carrier,
destination address, or covid related restrictions etc. Processing and shipping times may increase
during holidays and other peak seasons.
d) Fee: Shipping rates vary from location to location. You will be able to see the shipment fee at
the time of checkout before you place the order.
e) No Change: You cannot change the shipping address or the shipping method selected after
checkout. - ORDERS, SHIPMENT, FAILED DELIVERY, AND DAMAGED/OPENED BOX
a) Not for Commercial Purpose: You cannot buy our products for a commercial purpose. No use
of our intellectual property may be made without our express written consent.
b) Assumption of Risk: You will assume the risk for the products once they have been delivered
to the delivery address which you specified. We, our vendors, or delivery partners accept no
liability where you provide an incorrect delivery address or where you fail to collect the products
from the delivery address which you specified.
c) Failed Delivery: If your package cannot be delivered to the shipping address provided by you
for the reasons such as an incorrect shipping address and/or incorrect phone number, the
package will be returned at your expense.
d) If you fail to pick-up: If the receiver is absent upon all delivery attempts, your package will be
held at a local centre of one of our third-party logistic service providers for pick up. If you fail
to pick up the package from there for any reason, the package will be returned at your expense.
e) Refusal by you/receiver: If you/receiver refuse receipt of your package, the package will be
returned at your expense. - CHECKING THE ORDER STATUS
Tracked shipments is available in limited cases. If available, as soon as your order is shipped, you will
receive an email notification from us which will include a tracking number that you can use to continually
check its status. Please allow us up to 48 hours for the tracking information to become available. If you
haven’t received your order within the period communicated to you in your shipping confirmation email,
please contact us at contact@idealoutfits.com with your name and order number, and we will look into
it for you. - THIRD PARTY DELIVERY SERVICE PROVIDERS
Whenever you place an order with us, the respective vendor (or their delivery partners) (hereinafter
referred to as our “Delivery Partner”), ships and delivers the products to your doorsteps in the most
convenient and hassle-free manner. For this purpose, we also share certain personally identifiable
information (PII) of yours with the Vendors (who may share it with their Delivery Partners) in order to
fulfill your order. Please refer to our Privacy Policy statement for more details on this subject. - DISCLAIMER
a) All responsibilities with respect to the shipment of products are with the Vendors whose
products are ordered by the customers. Ideal Outfits is only providing a platform for Vendors
to list their products for sale and for customers to purchase them. The Vendors are solely
responsible for the timely and safe delivery of their products to the customers.
b) Ideal Outfits does not assume any responsibility for any delay, damage, or loss of the product
during the shipment process. The Vendors are expected to provide accurate and complete
shipment information, including the correct shipping address, to ensure the products are
delivered to the customers on time and in good condition.
c) In case of any discrepancies or issues during the shipment process, the Vendors are solely
responsible for resolving them in a timely and satisfactory manner.
d) Therefore, Vendors are advised to take all necessary precautions and follow all relevant laws
and regulations with respect to the shipment of their products. Ideal Outfits shall not be held
liable for any loss or damage incurred by the Vendors or customers due to any issues related to
the shipment process. - RESERVATION OF RIGHT
We reserve the right to cancel any order from our end if the product that you ordered runs out of stock,
or becomes unavailable for any reason. In such case, we will refund you all the amounts that you have
paid for such product